Tips on catching a bus with Mackay Transit Coaches

To plan your journey before leaving home, consult your local bus timetable or phone 4957 3330 for Mackay public transport information.

• have the correct change or small notes to pay for your ticket.


• go to the nearest bus stop for the service going your way.


• arrive five minutes before your bus is due to depart.


• at the bus stop, check the approaching bus is on the route you require by looking at its destination sign.


• if you have a concession card, it must be shown to the driver to receive the concession fare.


• Smart Cards provide a cashless method to pay for bus fares. They are available from the Mackay Transit Coaches office and can be topped up on board the bus.


• Mackay buses are ‘hail and ride’ so you can catch the bus anywhere along the route. Simply wait on the footpath, where you can be easily seen by the driver, and where the bus can pull up safely. Raise your hand and hail the bus when it approaches.


• let the driver know your destination and the driver will give you the best ticket.


• once you have boarded the bus, sit back, relax, and enjoy the ride.


• if no seats are available and you need to stand, hold on to a strap or handle securely and steady yourself for the ride.


• ring the bell when nearing your destination, and remain seated until the bus stops.


• bus drivers are there to help you, so feel free to ask them questions.